This policy describes how your personal data is used when you use this website or when London City Bus Tours provides goods or services to you. This policy will help to explain what personal data may be collected and what is subsequently held about you, what it may be used it for and how it is kept safe. You have legal rights to access the personal data that is held about you and to control how it is used
We are London City Bus Tours, Business address: 4th Floor, Imperial House, 8 Kean Street, London, England, WC2B 4AS.
You can contact us by emailing: info@londoncitybustours.com or my writing to 4th Floor, Imperial House, 8 Kean Street, London, England, WC2B 4AS. or calling +44 (0) 203 488 7611
What personal data is collected
What your personal data is used for
Your personal data may be used in the following ways:
Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our website.
What are cookies?
Cookies are tiny text files that are transferred to your computer when you visit websites. They can be used to enhance your experience on a particular website, for example, they may be used in conjunction with your shopping cart on an e-commerce site, or they may simply be used for marketing purposes to monitor site usage and activity.
Cookie types and what cookies do
Not all these cookies are operational on every site, below is an overview of the types of cookies that might be in use on a site.
Are cookies safe?
Can I turn cookies off?
If you would prefer not to have cookies from our website stored on your computer, you can change the settings on your website browser. You can find out how to do this in the ‘Help’ section of your browser, via the menu bar or visiting http://www.aboutcookies.org.uk/managing-cookies where there are details about how to manage cookies.
The cookies that are used
Google analytics cookies allow us to:
The data collected is completely anonymous, there is no personal information to identity a visitor stored or recorded.
To remember your chosen settings, a cookie will be stored in your current browser. If you delete all cookies from your browser, you will have to update these settings again.
If you use a different device, different account on your PC or a different browser, you will need to set your preference for them too. The settings you have chosen today will only apply to device and browser you are using now.
Personal data you are legally obliged to provide
You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data, it will be difficult to provide a service to you.
Your rights to know what personal data is held, and to control how it is used
You have a legal right to know what personal data is being held about you - this is called the right of subject access. You can exercise this right by sending an email to info@londoncitybustours.com
All clients and persons associated with London City Bus Tours have the following rights:
You can find full details of your personal data rights on the Information Commissioner’s Office website at www.ico.org.uk.
How we keep your personal data safe
Every care is taken to ensure that your personal data is kept secure. The security measures taken include:
Personal data is not shared with any third party without prior consent
How long we keep your personal data
We only keep your personal data for as long as we actually need it.In practice, this means that we will keep:
How you can make a complaint
If you are unhappy with the way in which we have used your personal data, please contact us via info@londoncitybustours.com or call +44 (0) 203 488 7611.
How we keep this policy up to date
This policy will be reviewed and updated from time to time. This may be to reflect a change in the goods or services being offered, a change to internal procedures or to reflect a change in the law.
This policy was added on 18 April 2021.